Shipping policy

SHIPPING POLICY

Mr Big, LLC (“We”, “Us”, “Our”, “Mr Big”, “Mr Big Curling Irons”) currently offers free shipping in the Contiguous U.S.  This policy is subject to change at any time without notice.

For locations outside the Contiguous U.S., including international orders, please contact us at support@mrbigcurlingirons.com before placing an order to confirm 1) your shipping costs, 2) that we ship to your country and 3) any additional shipping costs and/or customs fees.

UPS is our preferred shipper, but we reserve the right to choose a shipper that best suits a customer location and will try our best to choose the quickest shipping option. Most shippers offer transit in 2-3 business days; however, locations that are farther away will typically take longer. If UPS is not a viable option, we will typically use FedEx or USPS.

Customers will receive email notification with tracking numbers once the label is created. To track your order, copy and paste the tracking number on the carrier’s website.

Orders are processed as quickly as possible, typically Monday to Friday (excluding holidays.) For orders placed on Friday evening or Saturday, shipping might not be available until Monday morning, so plan accordingly.

Please do not choose “expedited shipping” Friday afternoon through Sunday evening as it may not be possible to expedite. Please contact us at support@mrbigcurlingirons.com if you need your product asap as we are happy to do all we can to accommodate your needs.

For questions not answered here, please email us at support@mrbigcurlingirons.com.